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Szkolenie Przeciwdziałanie Mobbingowi

Zawartość merytoryczna
Metody dydaktyczne
1.   Wstęp. Prezentacja
Dyskusja
2.   Czym jest mobbing? Analiza przypadku
Dyskusja
a.   Pochodzenie i znaczenie terminu.
b.   Podstawowe regulacje prawne – Polska a inne kraje Unii Europejskiej.
c.   Skala zjawiska w Polsce oraz innych krajach UE.
d.   Mobbing a inne formy dyskryminacji w zatrudnieniu.

Prezentacja
Dyskusja
3.   Cechy charakterystyczne mobbingu.
Prezentacja
a.   45 cech mobbingu wg Heinza Leymana. Prezentacja
Analiza przypadku
b.   Warunki sprzyjające rodzeniu się zjawiska.
i.   organizacyjne i strukturalne;
ii.   relacje w zespole;
iii.   stosunki interpersonalne; Prezentacja
Analiza przypadków
Dyskusja
c.   Konflikt jako źródło mobbingu. Prezentacja
Analiza przypadku
d.   Mechanizm rozwoju zjawiska – od konfliktu do wykluczenia.
i.   Etapy rozwoju zjawiska;
ii.   Zachowania mobbera i ofiary;
iii.   Skutki mobbingu dla ofiary;
iv.   Włączanie innych osób z firmy w „spiralę mobbingu”.

Prezentacja
Analiza przypadku
Dyskusja
4.   Identyfikowanie i rozpoznawanie mobbingu.
a.   Mobber – cechy charakterystyczne osób dopuszczających się mobbingu.
b.   Ofiara – cechy charakteryzujące osoby będące ofiarami mobbingu.
c.   Zachowania wskazujące na istnienie zjawiska.
i.   Objawy u ofiary.
ii.   Relacje w zespole.
iii.   Zachowania mobbera.

Prezentacja
Analiza przypadków
Praca w grupach
Dyskusja
5.   Zapobieganie zjawisku mobbingu.
a.   Analiza kultury organizacyjnej firmy oraz relacji w zespole – identyfikowanie czynników sprzyjających powstawaniu zjawiska.
b.   Analiza zachowań oraz relacji pomiędzy poszczególnymi członkami zespołu.
c.   Działania praktyczne zapobiegające zjawisku:
i.   z zakresu codziennego zarządzania;
ii.   komunikacja w zespole;
iii.   zasady dotyczące kultury pracy;

Prezentacja
Analiza przypadków
Praca w grupach
Dyskusja
6.   Reagowanie na przejawy mobbingu.
a.   Sposoby identyfikowania sytuacji w rozmowach z ofiarą.
b.   Reagowanie na różne zachowania osoby przejawiającej tendencje do bycia mobberem.
c.   Identyfikowanie konfliktów i sposoby wczesnego reagowania na potencjalne skutki konfliktów.
d.   Reagowanie na fałszywe alarmy oraz nadużycia w zakresie oskarżeń o stosowanie mobbingu.

Prezentacja
Analiza przypadków
Praca w grupach
Odgrywanie ról
Dyskusja
7.   Formy pomocy ofiarom mobbingu.
a.   Rozpoznawanie stadium zaawansowania i wpływu mobbingu na ofiarę.
b.   Typy i formy pomocy ofiarom mobbingu.
i.   Pomoc i działania w miejscu pracy.
ii.   Pomoc terapeutyczna.

Prezentacja
Analiza przypadków
Dyskusja
8.   Stosowanie procedur antymobbingowych w skali całej organizacji.
a.   Procedury anty-mobbingowe jako element procedur antydyskryminacyjnych.
b.   Przykłady różnych rozwiązań.

Prezentacja
Analiza przypadków
Dyskusja
9.   Zakończenie szkolenia.

Jeśli są Państwo zainteresowani szczegółową ofertą dotyczącą tego szkolenia, zapraszamy do kontaktu z naszymi doradcami.

Zachęcamy także do odwiedzenia serwisu www.mobbing.pl.

W czytelni...

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Strict Standards: Non-static method Configure::getInstance() should not be called statically, assuming $this from incompatible context in /home/lgrant/www/cake/libs/view/view.php on line 367

Firma L.GRANT HR Consulting bierze udział w projekcie Projekt „Staż Sukcesem Naukowca” współfinansowanym ze środków Unii Europejskiej w ramach Europejskiego Funduszu Społecznego

35 queries took 49 ms
Nr	Query	Affected	Num. rows	Took (ms)
1	DESC `links`	14	14	3
2	DESC `articles`	8	8	2
3	DESC `news_list`	3	3	2
4	DESC `galeries`	5	5	2
5	DESC `products`	12	12	2
6	DESC `categories`	7	7	2
7	DESC `news`	9	9	2
8	DESC `menu`	10	10	8
9	DESC `menu_positions`	3	3	2
10	SELECT `News`.`id`, `News`.`title`, `News`.`short_info`, `News`.`content`, `News`.`addDate`, `News`.`image`, `News`.`list_id`, `News`.`priority`, `News`.`lastUpdate` FROM `news` AS `News` WHERE list_id=1 ORDER BY `priority` DESC, `addDate` DESC LIMIT 5	5	5	2
11	SELECT `A`.`id`, `A`.`title`, `A`.`meta_title`, `A`.`meta_desc`, `A`.`meta_keyword`, `A`.`content`, `A`.`article_id`, `A`.`addDate` FROM `articles` AS `A` WHERE id=13 LIMIT 1	1	1	2
12	SELECT `Link`.`id`, `Link`.`name`, `Link`.`action`, `Link`.`article_id`, `Link`.`news_list_id`, `Link`.`news_id`, `Link`.`galery_id`, `Link`.`galery_cat_id`, `Link`.`product_id`, `Link`.`category_id`, `Link`.`meta_title`, `Link`.`meta_desc`, `Link`.`meta_keyw`, `Link`.`addDate` FROM `links` AS `Link` WHERE name='Szkolenie-przeciwdzialanie-mobbingowi' LIMIT 1	1	1	1
13	SELECT `A`.`id`, `A`.`title`, `A`.`meta_title`, `A`.`meta_desc`, `A`.`meta_keyword`, `A`.`content`, `A`.`article_id`, `A`.`addDate` FROM `articles` AS `A` WHERE id='36' LIMIT 1	1	1	1
14	SELECT `MenuPosition`.`id`, `MenuPosition`.`position`, `MenuPosition`.`lastUpdate` FROM `menu_positions` AS `MenuPosition` WHERE 1 = 1	2	2	0
15	SELECT `Link`.`id`, `Link`.`name`, `Link`.`action`, `Link`.`article_id`, `Link`.`news_list_id`, `Link`.`news_id`, `Link`.`galery_id`, `Link`.`galery_cat_id`, `Link`.`product_id`, `Link`.`category_id`, `Link`.`meta_title`, `Link`.`meta_desc`, `Link`.`meta_keyw`, `Link`.`addDate` FROM `links` AS `Link` WHERE 1 = 1	83	83	1
16	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id=0 ORDER BY `priority` DESC, `addDate` ASC	9	9	1
17	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='8' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
18	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='10' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
19	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='9' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
20	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='11' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
21	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='12' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
22	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='14' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
23	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='34' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
24	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='35' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
25	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id='37' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
26	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id=0 ORDER BY `priority` DESC, `addDate` ASC	7	7	1
27	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='20' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
28	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='21' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
29	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='22' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
30	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='23' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
31	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='24' ORDER BY `priority` DESC, `addDate` ASC	0	0	1
32	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='25' ORDER BY `priority` DESC, `addDate` ASC	0	0	0
33	SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='26' ORDER BY `priority` DESC, `addDate` ASC	0	0	0
34	SELECT `A`.`id`, `A`.`title`, `A`.`meta_title`, `A`.`meta_desc`, `A`.`meta_keyword`, `A`.`content`, `A`.`article_id`, `A`.`addDate` FROM `articles` AS `A` WHERE id=9 LIMIT 1	1	1	0
35	SELECT `Product`.`id`, `Product`.`name`, `Product`.`price`, `Product`.`picture`, `Product`.`description`, `Product`.`info`, `Product`.`tags`, `Product`.`category_id`, `Product`.`priority`, `Product`.`main`, `Product`.`addDate`, `Product`.`lastUpdate` FROM `products` AS `Product` WHERE main='tak'	0	0	1

35 queries took 49 ms

Query

Error

Affected

Num. rows

Took (ms)

DESC `links`

DESC `articles`

DESC `news_list`

DESC `galeries`

DESC `products`

DESC `categories`

DESC `news`

DESC `menu`

DESC `menu_positions`

SELECT `News`.`id`, `News`.`title`, `News`.`short_info`, `News`.`content`, `News`.`addDate`, `News`.`image`, `News`.`list_id`, `News`.`priority`, `News`.`lastUpdate` FROM `news` AS `News` WHERE list_id=1 ORDER BY `priority` DESC, `addDate` DESC LIMIT 5

SELECT `A`.`id`, `A`.`title`, `A`.`meta_title`, `A`.`meta_desc`, `A`.`meta_keyword`, `A`.`content`, `A`.`article_id`, `A`.`addDate` FROM `articles` AS `A` WHERE id=13 LIMIT 1

SELECT `Link`.`id`, `Link`.`name`, `Link`.`action`, `Link`.`article_id`, `Link`.`news_list_id`, `Link`.`news_id`, `Link`.`galery_id`, `Link`.`galery_cat_id`, `Link`.`product_id`, `Link`.`category_id`, `Link`.`meta_title`, `Link`.`meta_desc`, `Link`.`meta_keyw`, `Link`.`addDate` FROM `links` AS `Link` WHERE name='Szkolenie-przeciwdzialanie-mobbingowi' LIMIT 1

SELECT `A`.`id`, `A`.`title`, `A`.`meta_title`, `A`.`meta_desc`, `A`.`meta_keyword`, `A`.`content`, `A`.`article_id`, `A`.`addDate` FROM `articles` AS `A` WHERE id='36' LIMIT 1

SELECT `MenuPosition`.`id`, `MenuPosition`.`position`, `MenuPosition`.`lastUpdate` FROM `menu_positions` AS `MenuPosition` WHERE 1 = 1

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='2' AND parent_id=0 ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id=0 ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='20' ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='21' ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='22' ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='23' ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='24' ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='25' ORDER BY `priority` DESC, `addDate` ASC

SELECT `Menu`.`id`, `Menu`.`name`, `Menu`.`type`, `Menu`.`link`, `Menu`.`article_id`, `Menu`.`news_id`, `Menu`.`position_id`, `Menu`.`priority`, `Menu`.`parent_id`, `Menu`.`addDate` FROM `menu` AS `Menu` WHERE position_id='5' AND parent_id='26' ORDER BY `priority` DESC, `addDate` ASC

SELECT `A`.`id`, `A`.`title`, `A`.`meta_title`, `A`.`meta_desc`, `A`.`meta_keyword`, `A`.`content`, `A`.`article_id`, `A`.`addDate` FROM `articles` AS `A` WHERE id=9 LIMIT 1

SELECT `Product`.`id`, `Product`.`name`, `Product`.`price`, `Product`.`picture`, `Product`.`description`, `Product`.`info`, `Product`.`tags`, `Product`.`category_id`, `Product`.`priority`, `Product`.`main`, `Product`.`addDate`, `Product`.`lastUpdate` FROM `products` AS `Product` WHERE main='tak'

3 queries took 9 ms
Nr	Query	Affected	Num. rows	Took (ms)
1	DESC `oferty_pracy`	15	15	4
2	SET NAMES 'latin2'	0		0
3	SELECT `Oferta`.`numer`, `Oferta`.`stanowisko`, `Oferta`.`miejsce`, `Oferta`.`profil_pracodawcy`, `Oferta`.`zadania`, `Oferta`.`doswiadczenie`, `Oferta`.`wiedza`, `Oferta`.`predyspozycje`, `Oferta`.`inne`, `Oferta`.`miejsce_w_firmie`, `Oferta`.`miejsce_w_pracy`, `Oferta`.`ID`, `Oferta`.`lastUpdate`, `Oferta`.`visible`, `Oferta`.`oferta_firmy` FROM `oferty_pracy` AS `Oferta` WHERE visible='n' ORDER BY `ID` DESC LIMIT 10	4	4	5

3 queries took 9 ms

Query

Error

Affected

Num. rows

Took (ms)

DESC `oferty_pracy`

SET NAMES 'latin2'

SELECT `Oferta`.`numer`, `Oferta`.`stanowisko`, `Oferta`.`miejsce`, `Oferta`.`profil_pracodawcy`, `Oferta`.`zadania`, `Oferta`.`doswiadczenie`, `Oferta`.`wiedza`, `Oferta`.`predyspozycje`, `Oferta`.`inne`, `Oferta`.`miejsce_w_firmie`, `Oferta`.`miejsce_w_pracy`, `Oferta`.`ID`, `Oferta`.`lastUpdate`, `Oferta`.`visible`, `Oferta`.`oferta_firmy` FROM `oferty_pracy` AS `Oferta` WHERE visible='n' ORDER BY `ID` DESC LIMIT 10

Zawartość merytoryczna	Metody dydaktyczne
1. Wstęp.	Prezentacja Dyskusja
2. Czym jest mobbing?	Analiza przypadku Dyskusja
a. Pochodzenie i znaczenie terminu. b. Podstawowe regulacje prawne – Polska a inne kraje Unii Europejskiej. c. Skala zjawiska w Polsce oraz innych krajach UE. d. Mobbing a inne formy dyskryminacji w zatrudnieniu.	Prezentacja Dyskusja
3. Cechy charakterystyczne mobbingu.	Prezentacja
a. 45 cech mobbingu wg Heinza Leymana.	Prezentacja Analiza przypadku
b. Warunki sprzyjające rodzeniu się zjawiska. i. organizacyjne i strukturalne; ii. relacje w zespole; iii. stosunki interpersonalne;	Prezentacja Analiza przypadków Dyskusja
c. Konflikt jako źródło mobbingu.	Prezentacja Analiza przypadku
d. Mechanizm rozwoju zjawiska – od konfliktu do wykluczenia. i. Etapy rozwoju zjawiska; ii. Zachowania mobbera i ofiary; iii. Skutki mobbingu dla ofiary; iv. Włączanie innych osób z firmy w „spiralę mobbingu”.	Prezentacja Analiza przypadku Dyskusja
4. Identyfikowanie i rozpoznawanie mobbingu. a. Mobber – cechy charakterystyczne osób dopuszczających się mobbingu. b. Ofiara – cechy charakteryzujące osoby będące ofiarami mobbingu. c. Zachowania wskazujące na istnienie zjawiska. i. Objawy u ofiary. ii. Relacje w zespole. iii. Zachowania mobbera.	Prezentacja Analiza przypadków Praca w grupach Dyskusja
5. Zapobieganie zjawisku mobbingu. a. Analiza kultury organizacyjnej firmy oraz relacji w zespole – identyfikowanie czynników sprzyjających powstawaniu zjawiska. b. Analiza zachowań oraz relacji pomiędzy poszczególnymi członkami zespołu. c. Działania praktyczne zapobiegające zjawisku: i. z zakresu codziennego zarządzania; ii. komunikacja w zespole; iii. zasady dotyczące kultury pracy;	Prezentacja Analiza przypadków Praca w grupach Dyskusja
6. Reagowanie na przejawy mobbingu. a. Sposoby identyfikowania sytuacji w rozmowach z ofiarą. b. Reagowanie na różne zachowania osoby przejawiającej tendencje do bycia mobberem. c. Identyfikowanie konfliktów i sposoby wczesnego reagowania na potencjalne skutki konfliktów. d. Reagowanie na fałszywe alarmy oraz nadużycia w zakresie oskarżeń o stosowanie mobbingu.	Prezentacja Analiza przypadków Praca w grupach Odgrywanie ról Dyskusja
7. Formy pomocy ofiarom mobbingu. a. Rozpoznawanie stadium zaawansowania i wpływu mobbingu na ofiarę. b. Typy i formy pomocy ofiarom mobbingu. i. Pomoc i działania w miejscu pracy. ii. Pomoc terapeutyczna.	Prezentacja Analiza przypadków Dyskusja
8. Stosowanie procedur antymobbingowych w skali całej organizacji. a. Procedury anty-mobbingowe jako element procedur antydyskryminacyjnych. b. Przykłady różnych rozwiązań.	Prezentacja Analiza przypadków Dyskusja
9. Zakończenie szkolenia.